Did you find it helpful? [deleted] 1 yr. ago. What are my options here? Why did the venue decide to use AXS Mobile ID? I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. If they already have an AXS account set up the tickets will go in their account automatically. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Help us improve this article with your feedback. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Select the seats you would like to send. may not be valid. If you do not currently have an AXS account you will be instructed to create one during your purchase. Have been on hold 3+ hrs. AXS handles payment and delivery so buyers and sellers never interact with each other. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. They should be able to tell you if the tickets are active. There has to be some way, right. Click the Sell button next to the event in your AXS Account. All rights reserved. Bought tickets for a group? Show the tickets on your phone for everyone in your group. Its up to you! If they already have an AXS account set up the tickets will go in their account automatically. AXS Mobile ID tickets are digital and cannot be printed for venue entry. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. (*If you can't remember your password, tap. Sign into your AXS Account and click Listings. When I sell tickets, do I have to deal with the buyer? On the Review page, click the List Tickets button to finish. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Use the same email you use on StubHub. Press J to jump to the feed. Apparently it is actually AXS? How will I know if my transfer was successful? Yep! In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. There is no fee for transferring seats and you are allowed unlimited transfers. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Ability to transfer and/or sell tickets varies by show and is subject to change. Transferring Tickets. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. The gig has not been cancelled we just chose not to go. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. On the review page, click the Transfer button to send the tickets. Customer service all the way to your seat, 2000-2022 StubHub. Now we just want to get rid of them ugh. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. And you're done! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Show the ticket in the App at the entrance and get them scanned to enter. When its time for the event, they can open the app to show their tickets on their phone. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Theyll also need to get the AXS app. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. may not be valid. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just follow the simple steps to make the tickets officially yours. The event staff will scan this digital barcode to let you and your party into the event. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Yes Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Click the Transfer button next to the event in your AXS account. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Then your friends can get in with their own phones using the AXS app. i will not book anything on stub hub as a result. Tap View to access the barcode and scan in for entry. Customer service all the way to your seat, 2000-2022 StubHub. When I buy tickets, do I have to deal with the seller? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. SOLD TICKETS VIA AXS. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Present the scannable QR code at the door for entry to Toyota Center. Click yes, retract now.And youre done! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Select the tickets to transfer and enter the recipients information. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! When your tickets sell, youll receive an email informing you of the sale. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Go into the app, look at the ticket. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Tap the gameyou are attending tap View All to see more games. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. This will bring you to the page to confirm the correct email associated with the order. When listing tickets, you decide how long your listing will be available for others to buy. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Also, to make it even more . I was never able to get ahold of SH again. After the switch, you will enter the email address you use to access the community in order to reset your password. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. When your tickets sell, youll receive an email informing you of the sale. Sorry we couldn't be helpful. Yes No Still Need Help? If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Create an account to follow your favorite communities and start taking part in conversations. Can I have multiple tickets on one phone? After completing the account information, you may buy, sell or manage any seats in your account. Select the tickets to sell, and then set your price and selling options. For more information, please see our AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Sign into your AXS Account and click Listings. Step 1: Download and Login into MLB Ballpark App. Otherwise you have until your friend creates an account to cancel the transfer. The concert is tomorrow. To login, use the same email address you used when purchasing your tickets. Click the Transfer button next to the event in your AXS account. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). When I sell tickets, do I have to deal with the buyer? It depends. Does anyone know how to do it through axs?? Official Tickets and Your Source for Live Entertainment | AXS.com Show was postponed from June 2020 to July 2021 due to covid. Your guests will need to create an AXS account to receive tickets. When its time for the event, they can open the app to show their tickets on their phone. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Third-Party Resale Tickets: Everything You Need to Know. However, we recommend that you transfer tickets to each person attending the event. Yes Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". After that, the tickets will be theirs to use with the AXS app. What are my options here? Here we are. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Its up to the promoter, artist, or team if you can sell tickets or not. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Theyll just have to create an AXS account to claim their tickets. Flew in for this show. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Browse your upcoming events and tap the ticket icon for the game or event you would. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Tickets Seat numbers it lists 13-16 ? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Enter the recipients first name, last name and email address, or select from a list of. We bought the tickets through AXS and we have no clue how to sell or transfer them. Stubhub assured me my tickets would be available. As an event draws closer, venues generate the barcodes for each ticket. and our What is AXS Official Resale and where do the tickets come from? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. I followed the directions of creating a AXS account via the email address that they sent me the email. Overall, disappointing, but fair. So you can sell on StubHub or any other way you find. Thanks! I had read on other threads that sometimes the tickets don't transfer until the day of the event. What if my guests arrive at different times? I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Theyll just have to create an AXS account to claim their tickets. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Cookie Notice Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. i had the exact same problem. i assume they will try to get me to receive the tickets using axs again. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Here's how it works: Click the Transfer button next to the event in your AXS account. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If available, youll see the option to get tickets with AXS Official Resale on the event page. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Browse your upcoming events and tap the ticket icon for the one you would like to sell. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Stub hub sent my hockey tickets for a las vegas game to axs. Nope. axs allows you to transfer ticket you have bought from within the app. why the hell can they just not send you the tickets in an email, as an option? Your tickets will no longer be listed for others to buy. Just follow the simple steps to make the tickets officially yours. Youll be able to transfer money to your bank from your account on AXS.com. Open the App and sign in to see your tickets. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Its up to the promoter, artist, or team if you can sell tickets or not. Manage Cookie Preferences With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Privacy Policy. You should see something to transfer. Enjoy the event! The Fox Theater Foundation. You will enter your community username and new password and done! Sorry we couldn't be helpful. Updated a few days later TL;DR: Call the merchant that issued the tickets. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. The Rockets App is free to download and available in the App Store or the Google Play Store. How do I use the Rockets App to enter the building? Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Open the App and sign in to see your tickets. Click the 'Transfer' button and your guest will receive a notification via . No. We are changing the way you register and sign-in to the StubHub Community. I bought two tickets to a New York Islanders game at Nassau Coliseum. If you do not currently have an AXS account you will be instructed to create one during your purchase. Flew in for this show. Lindsay is the author of this solution article. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more.
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