1 Followup Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. However, this answer could benefit from being more specific. 2. safe count- safe wizard I've done this in each company I've worked for and wouldn't have it any other way. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. If you are a part of any organizations, sports teams or clubs, talk about your involvement. 2 Employees However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. Help make it more accurate by adding yours. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. Test. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). If you dont see improvement after a week or two, say that you would let them go. ", "Yes. Get insight into Cibolo Creek Test Well! 8. cashier drawer count- verify by pic I am a quick learner. ", "I am happy to take any food safety courses that you recommend. You will support in creating a vibrant and welcoming environment for our guests. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? ", "Management always has projects for the Center Leadership Team to address. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. If possible, let the interviewer know you can work on weekends and/or holidays. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! As a shift leader, you may be responsible for managing the restaurants inventory. Post Date: Apr 27, 2022. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Sometimes it's just about being encouraging.". I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. I love to see others succeed and help them do so. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. Education and Experience: Panda Express- Shift Leader. Can you tell us about a time you went above and beyond for a customer? Assure the interviewer that you can meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer. 9 employees wash hands for at least 20 seconds Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. ", "Yes, to an extent. 4 Water Match. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. 4.no sharing keys or codes You've indicated that you sometimes have to respond with a quick solution to win your current role. You've answered in a way that shows your desire to help your team while also meeting customer needs. $18 to $24 Hourly. 7.keep safe closed You can improve this answer by talking about your rate of accuracy with cash handling and deposits. Therefore, any date prior to 2019 might not be accurate. I like that I can sense your enthusiasm in your answer! Search Country manager jobs in Penally, Wales with company ratings & salaries. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. . This question gives the interviewer a chance to get to know you. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. It's great to even be 10 minutes early rather than just showing up right on the dot. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. I'd like to work for an organization that takes quality and service as seriously as you do. 40. This will let the interviewer know that your goals are aligned with their business objectives. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." The purpose of this page is to help you prepare for your job interview. You've confirmed that you can be counted on to arrive on schedule. Talk to the interviewer about a time when you have dealt with this type of situation. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. $18 to $24 Hourly. Previous experience in a customer service or restaurant setting is preferred, but not required. This question can help interviewers understand your experience with the equipment used in a kitchen. - What is your favorite part about working here? "My schedule is very open except for Monday evenings. Some high school If you take the bus or ride a bike, that works too! Or maybe you are limited on time and have a deadline rapidly approaching. 3/6/2022. 58 terms. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. jlee0620. There was never a discrepancy. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. Website. Learn. What can you tell us about Panda Express? (8) I am angry. Panda Express began as Panda Inn. 3. integrity While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. (9) I am upset. Starting with my first job at Burger King in 1987. (13) Please notify me of your plan. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". A. Katrina B. phone service C. provider D. letter. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. A good follower is good at following directions and working hard to accomplish tasks. Any experience welcomed Job Description. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Thank you so much for your interest in joining our In Person Open House Interview Day. Speak about times in your career that your employers have relied on you. "I have taken Food Safety Level I, II and III. Match. You will gain hands on experience in cooking and preparing Panda favorites for our guests. If there is a reason you believe you require an accommodation, please reach out to Human Resources. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. 4.guest reciept ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. For this reason, I would rate my communication skills as a 7/10. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. This is an answer you can build on. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Is honesty always the best policy? Panda Express Hourly (. Make sure to include the positive outcome. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. We do not have advertisements on our pages but we do try to make money through paid-memberships. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. The trick is to try to look at the situation from their perspective and respond accordingly.". Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. ", "Stress is part of any demanding job, and I have learned to embrace it. You've answered well! My boss put me into a server role with very little training. A part of being a diligent employee is to ensure that you are always on time and present when expected. Panda Shift Lead. If you are applying for an entry-level position then dress business casual. 95 terms. This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. What can I do in order to get up to speed quickly? I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. ", "I cannot recall the exact number, but I think it was around three days total. happyme3453. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Shift Supervisor salaries with median pay of $40,869,Crew Member salaries with median pay of $34,217,Shift Manager salaries with median pay of $38,463,Team Member salaries with median pay of $36,121. exclamation marks in sentences of your own. Great Compensation Package and Bonus Opportunity Customers love when you go above and beyond for them which will, in turn, generate more business. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. Are there any courses I could take to better prepare, while you make your hiring decision? Overtime may be required during peak business hours. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. I appreciate your balanced approach to this question. There is always a healthy way to cope. Shift Leader Job in Georgetown, TX. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. Test. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. That is a primary motivator. Finally, talk about the outcome you achieved. It was intimidating, but I felt a rush at the same time. Assure the interviewer that you are trustworthy and honest. arkea_sauvage5. 3.pic keys returned during turn over-transfer or termination Demonstrate that you are confident and able to react swiftly when the need arises. My favorite part of working here is seeing customers leave happy after eating our food.. Are you resourceful when it comes to resolving customer issues? ", "I would describe my customer service skills as consistent, positive, and energetic. We like the sound of that. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. Learn. As far as callouts, I called out one day due to an injury outside of work.". . There was a senior citizen at the restaurant and he had finished his meal. Save my name, email, and website in this browser for the next time I comment. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. I guided new employees through the onboarding process as well as continued advanced training.". 7.no sae key-emergency . **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Because I am a strong communicator, I can diffuse most situations. I would love to end up in a supervisory role later in my career. Here is a copy for you. Share a Situation that had a positive outcome. It can show teamwork, but it may not be the most honest thing to do. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Employees at panda express can earn $30000 annually in the United States. Your input helps Glassdoor refine our pay estimates over time. A valid drivers license and reliable transportation are also required. standingeagle1. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". (6) I am unable to send or receive calls from my home or neighborhood. State a fault required for the role but not a dealbreaker if you dont have it. You will support in creating a vibrant and welcoming environment for our guests. Sets found in the same folder. Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The culture fascinates me, and there is so much to learn. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. Find additional company focused interview questions by practicing from one of our industry sets. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Heres another example: I worked at a fast-food chain in my last job. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. Shift Leader - 2123. (1) Katrina wrote her cellular phone service provider a letter. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. ", "If I caught an employee stealing, I would report the incident immediately. Free meals while working at Panda Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I also completed all deposits on time each night, which helped me develop my math skills even more.. be all in for highest engagement and excute now! sink 120 in 1 min Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. ", "A setback is always disappointing, but it also creates a learning opportunity. Our interview questions and answers do not represent any organization, school, or company on our site. job listings and job resources. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. Some high school Do you have experience in corrective discipline and terminations? You will gain valuable skills managing store operations and leading the team during the shift. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. In that case, I will do what it takes to protect the company's reputation. JOB ID. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. The "Most Likely Range" represents values that exist . Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Match. The estimated base pay is $31,666 per year. standingeagle1. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Being a good communicator is vital to working with others or leading a team well. It's been over 6 years since I've been in the industry.". If you are looking for Panda Express Interview Questions you have come to the right place. Be capable of always delivering exceptional results with high standards and great attitude. The workplace provides opportunities to be both a leader and a follower. ", "I would say about a 9. Expert solutions. Created by. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. Click the links below to learn more about E-Verify. The estimated base pay is $31,797 per year. Flashcards. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Regarding Panda . However; time may come when you need to speak up about something, and it may not look the best on you. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Module 1 Panda Express PIC Test. ", "I like the culture Panda Express offers. How would you define excellent customer service? Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Be recognized as a world leader in people development to become loved by our guest. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 Have you ever had to take on a task or a role that you felt was over your experience level? Additionally, the company may offer bonuses or other incentives to employees based on performance. I was sick just 2, and a note from my Doctor accompanied those. Panda Express Colorado Springs, CO. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. I appreciate your diplomatic response. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. I see that you mention ABC and XYZ in your job posting. 6 sanitizer is available 200-300ppm Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Perhaps say you would like to become a restaurant manager. Which word in sentence 1 is a direct object? It sounds like this is a strong example that you can leverage better to illustrate your training expertise. "I know that you have a great social media presence and I do follow your Instagram account. Panda Express Hourly (. Have a question or concern? "I am sure that you have an internal policy for employee theft so I can assure you that I would follow the required steps to report the theft. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. "It depends on the situation. Search and apply to 50 job postings in the area across a variety of career fields. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). Monterey Park, CA. The interviewer would like to know if you have taken any food specific training or certifications? By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Good job! Created by. ", "Yes. Do you pause to evaluate what happened, make adjustments, and try again? When I face a difficult customer, I find that it is usually due to a breakdown in communication. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Test. Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. Can you tell us about your previous work experience? It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Upgrade to remove ads. You will gain hands on experience in cooking and preparing Panda favorites for our guests. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. That's so great to hear! The first restaurant opened in. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. Match. It can also help you identify employees who may be ready for a promotion. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Written by professional interviewers with 62 answer examples and 31 community answer examples. What Does a Wawa Customer Service Associate Do? Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. These positions include assistant manager, general manager, and district manager. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. "Your customer service standards are one of the reasons I was so attracted to your company. ", "I want to work for Panda Express first because you have a well-known reputation for strong management, growth opportunities, and fair pay. It's something for which I am very passionate. All in all, it was worth it to speak up. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. IsaGandy123. ", "This too depends on the situation. Have a second read of the job description and find theskills and experience required for the position. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. Shift Leader (FT) - Panda Express - DFW Airport. Skip to main content. They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. Consider talking about your approach to managing team performance and disciplining/terminating employees. Job Description Indeed.com. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. All of these factors come together to determine the salary for a Shift Leader at Panda Express. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Why did you choose that particular rating for yourself? Created by. Name *. ADA Statement: . I can also provide references that would attest to my commitment.". Associate discounts for many brands ", "On occasion at my current job, a quick solution is required while following strict protocols. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Also, what types of career growth opportunities would follow this position? "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. If you are Food Safety Certified, be sure to bring that certification with you to your interview. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. It sounds like you have a history of being trustworthy! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. About This Job. You can also use your ability to lead by example to show new employees how to do their job correctly. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Great Compensation Package and Bonus Opportunity You've used a strong example with a positive outcome. Pay Range: $17.50 - $26.00 / Hour *. We can all agree that interviews are stressful and competition is intense.
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