Followed these instructions to replace what I thought was a damaged hard drve. img.emoji { I am through my power line adapters. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. Just tried this. A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. Welcome to the Digital Spy forums. Why YouView; . Re-fit the two screws holding the PCB to the bottom of the casing. Here, under Signal & Connection select Signal Quality and check the quality of the signal. 08h00 19h00 Tous les jours. document.removeEventListener(evt, handler, false); We thought it would . YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. Would i be able to now use this box on plus net if i sign up for there 5 a month service ? Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. It seems unlikely. You can get to the cog by pressing Up and right after opening the Menu. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. window.wfLogHumanRan = true; Im not overly fussed about the longevity more about booting and navigating menus. Then the YouView software can create its own partitions on the drive. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. Incredible. ok thank you so i will lose all my recordings but any more i make will be ok ? Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. 05-06-2019 Our set-up is quite simple. It just makes the same beeping noise and wasnt recognised. The prompt only appears for a few seconds so be quick! There are many reports of call centre staff 'demanding' people return their boxes, along with lies that the boxes. I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Obviously you will no longer get box updates from BT but you may from another provider if they use the same software. Im curious about fitting an SSD. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . However once in maintenance mode I keep getting sorry selected option failed. I read that the beeping probably means the HD has failed. If in a Freeview Light area, it will still get most of the major channels, but not all. I had a similar problem. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. Could the solder joint have failed spontaneously without any physical interaction? Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Gently disconnect the plug for cable from the lid where it connects to the main PCB. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. Got drive from ebay.Thanks. PS. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. AU. Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. Hi, I had a spare 640GB drive from a laptop with a broken screen. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); Easy to do the replacement. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Free delivery for many products! The hard drive will work fine with the box on its side. Dream Mat Mousse Quelle Teinte Choisir, margin: 0 .07em !important; }); All working, thanks it certainly helps having people like you around that will take the time to assist others. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. The 320GB HDD in my neighbours Talktalk DN372T failed. It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. Worked a treat, thank you! All you'll do is end up getting frustrated and angry with BT. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! Would have thrown the box away without finding your site. Youll probably need to get into maintenance mode. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! Toshibas 1Tb drive is model number MQ01ABD100V. As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. If youre using Powerline adapters, make sure these are connected also. The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. So clearly explained. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. I have today been told at some length by a "technical" person at BT that if I cancel my BT Essentials monthly service (I am out of the original 12 months) then I will lose all functionality on my Youview box - she claimed the EPG would not update, and that as a result I would not be able to pause live tv, or record things. After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. If so why are BT misleading customers into believing that they need to return their YouView box? Could it be that as I bought a second hand hard drive this is why it wont work? Is it possible to reuse the old hard drive? Does anyone know if the SSD has much of an impact on this? Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. BT Player only available to BT broadband customers. All rights reserved. All rights reserved. Just a note which may help others. Thanks for the update Steve. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. perfectly quiet, its lovely. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. Maintenance mode is used to recover your box when something has gone wrong with it. Microsoft and partners may be compensated if you purchase something through recommended links in this article. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. Its still working fine with an average usage of 7 hrs live tv per day. These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! A moderator in the BT Forum has confirmed that the box will still work after cancelling. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. This will restart your box, initialise the new hard drive and run through the software setup procedure for the box. Ive replaced the power pack but makes no difference. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. They told me something very similar last week when I cancelled. What about all those who bought Retail Youview Boxes ? BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; YouView. Many thanks. (function(url){ So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Read our cookie policy. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $26.61. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. I found them when our box started humming a tune and I wanted to know how to take the thing apart. Start a topic. Ignore the above. } And if so to what format please? And of course the new property having a working aerial. Great instructions! Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. Saved over 100 on buying a new box. Ordered a replacement Seagate drive, followed the procedure above and happy days!! Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. 2 avenue lalla amina tabriquet sal, Heures de travail: I am stuck with scart interface. var wfscr = document.createElement('script'); I expect so, but you won't receive any of Plusnet's pay tv services. Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. Visit our full contacts page here When I follow the procedure to enter maintenance mode I get a blank screen. They will only unscrew partially i.e. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. } Remove the bottom of the box leaving the PCB resting inside the lid. Very clear instructions. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. YouView Home / Help & Support; Search or. Does the YouView box work after leaving BT? I found the solution is to change the partitioning to MBR rather than GPT. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Am I being mislead by BT here to keep me paying? BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. Hi Dave, those are 3.5 drives so are too physically large to fit. Registered in England. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. That's why we have an automatic standby mode. if(/(? Let us know how the SSD survives. That is, will I still be able to watch iPlayer through it? When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. Hi, * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. Thanks for the indepth information. Not tried the BT Vision option but I wouldn't expect that to work. Really helpful & informative, well written. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. Just to update things further, my new drive is refurbished and was formatted in Windows. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. I've just came off the phone from BT Customer Services and they told me the box wouldn't function at all if I left BT. Admittedly, YouView may be losing ground to cheaper rivals (e.g. Read honest and unbiased product reviews from our users. Everything works perfect thanks to your easy to understand instructions. I can view but not hear SD channels, but cant see any HD ones at all. After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. background: none !important; Fantastic. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. Im out of contract, and dont mind buying a new box (the current one has served us well) but I want to see if theres a way I can save the recordings. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. 10h30. I cannot thank you enough. This site uses cookies. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Would the solder failure be visible? I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. I have swapped HDMI leads and still does not work. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Dream Mat Mousse Quelle Teinte Choisir, You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. FOR SALE! Have followed all the instructions above and only getting a waking up screen on repeat. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. See the table below for links to buy the different makes and sizes of YouView Hard Drive. Visit our full contacts page here. AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? YouView Box Hard Drive Replacement. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive document,'script','https://connect.facebook.net/en_US/fbevents.js'); Will NEVER go back. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. Watch Shop Bd, Thanks Russell. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Les champs obligatoires sont indiqus avec *, Adresse: If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. Gripper, Very helpful instructions thanks so much! From Box management select Power & standby. It has the title of 'How to return your kit'. Thanks. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Excellent repair advice works perfectly now. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. By continuing to browse, you are agreeing to our use of cookies. The aerial cable is securely connected to the Aerial In/Antenna In port. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. It'll be connected to my new internet, with another . We always conscious about the amount of energy we use. A few black screens as it reboots, but if you are patient it gets there. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. I have a brand new WD 1tb drive waiting. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. Box up and running this afternoon. removeEvent(evts[i], logHuman); After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. We just replaced ours with a spare Intel SSD and its up and running again. Any suggestions how to keep the recordings before I try that option as a last resort? Some people have had success cloning the old drive to a new one link. NORMA12. Great guide, finally figured my 4k drive was kaput, then saw this guide. The DN372T boxes are a different generation to the ones in the guide above so will work differently. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, It worked..! This was great. var BooklyL10n = {"csrf_token":"c45bda60d8","today":"Aujourd'hui","months":["janvier","f\u00e9vrier","mars","avril","mai","juin","juillet","ao\u00fbt","septembre","octobre","novembre","d\u00e9cembre"],"days":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"],"daysShort":["dim","lun","mar","mer","jeu","ven","sam"],"nextMonth":"Mois prochain","prevMonth":"Mois pr\u00e9c\u00e9dent","show_more":"Montre plus"}; In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. It's available as a tuner app for Sony's connected 4K Android TVs,. Thanks, good guide. So count me as completely and utterly confused! That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. Hi there, I have the BT UHD box which I paid to upgrade to in September. The Vision+ is an update to the 165960205623. Check your box has a stable connection to the internet. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! MANY THANKS!!! Unless the drive is an AV grade model it might not last as long as an AV grade drive. Channel Nakoni Alamat Ng Pilipinas, Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. OFCOM aren't interested in BTs subscription TV service. 1 March 2023. The box light will turn blue, Press the button on the top of the box. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. Any feedback welcome- thanks. How To Become A Commercial Diver In South Africa, The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. I get the waking up screen, then it goes straight into m mode. You can restore your box back to its factory settings, letting you start again from a clean slate. Thankyou ! After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. Votre adresse de messagerie ne sera pas publie. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. Software reset and factory reset still failed, taking me back into maintenance mode. Then came across your site. Weber County Sheriff Jobs, UTV unavailable on YouView via catch up/on demand. Presumably the new drive needs to be the same make and model, or at least the same size. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } It worked a dream. YouView TV Ltd 2023. 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. As Graham pointed out, whether. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) display: inline !important; Sign in or register to get started. Apologies if someone has already asked this info. If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once.
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