Nobody should hang you up. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. It is a cruise ship not Downton Abbey. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. ft.*. They will arrange speciality dining at your request, get you priority tendering when required. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Watch the horizon glide by from expansive private balconies. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. *Square footage and stateroom configuration and capacities vary by ship. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. So we'll be trying that out next summer! CC Help Jenn The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Disney offers a sort of butler service for its concierge-level guests. 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This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Some have just concierges but no butlers. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Enrollment required. The help and assistance 24-hours a day, of a trained and certified butler. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. What is the cheapest month to book a cruise? They also receive priority boarding on embarkation day and express debarkation. Butler service is something usually offered to passengers who've booked a top-level suite. An aft-facing suite would include a butler/concierge. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. It would be an awkward situation for the Concierge to escort every suite passenger on board. The butler is your personal host during the cruise vacation. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Luxury bath products in stateroom bathrooms. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Cruise ship butlers execute all sorts of tasks each and every day. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Being a guest of The Haven with Norwegian Cruise Line means personalized service. I admittedly didn't read through them all but it's a good starting point at least! The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. They also handle your priority disembark at the end of the trip. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. A line-by-line guide, The 5 best cabin locations on any cruise ship. Also I was told my last cruise they give you those cordless satellite phones for a reason. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Guide and tips to Norwegian Cruise Lines The Haven. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. This is a question that we are often asked by guests. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. With up to 598 sq. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. Powered by Invision Community. There is another thread about tipping the Butler good luck with that one. Enjoy the amazing views together on your large, private balcony. is director of content operations at TPG. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Invitations to exclusive cocktail parties offered only to guests of The Haven. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. Whatever you decide, your first evening onboard is just the beginning! Plus, your own feed of TPG content. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. I have had 2 NCL cruises in suites. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Hey, you only live once! Related: Is Disney Cruise Line concierge level worth it? No balcony on Norwegian Dawn and Norwegian Star. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. hoping our third time in april actually results in an escort! Overall a very nice experience. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. What is being described on this thread is reality. What is Norwegian Cruise Lines largest ship? Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Next morning I could hobble so was able to go to the restaurant albeit slowly. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Here are a few threads that might help (some even with pics! The concierge can also help you plan special occasions and celebrations. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. . Kick back in the living and dining area. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Help you plan and execute a cocktail party you host in your suite. By On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. This may be something that is a difference between European standards and American. They're pretty spectacular! Started August 27, 2021, By book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Retired Asst. We planned on bringing his food up to him as it arrived. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. The current welcome offer on this card is quite lucrative. Our butler brought a full breakfast to us every morning. Luxurious details such as platinum keycard to stateroom. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Available on Pride of America, Norwegian Dawn and Norwegian Star. Part Time Real Estate, Leasing Consultant. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! The first time I let the butler spoil me since I was a suite rookie. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Celebrity Cruises is one of those lines that offer both concierge and butler service. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. The Maite'd was appalled and informed us.the butler will do that. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Norwegian Cruise Line. As such, there is no specific guideline on how much you should tip your butler. I may also ask for chocolate delivered to my cabin each evening. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. I had no idea about the pizza. To add to the above, your butler and concierge are shared with other guests. Your Royal Genie will arrange for a special celebration just for you. Complimentary private transfer from pier to airport. Guests will experience a vacation different that that typically found onboard. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Disney cruise ships do not offer butler service. CC Help Jenn But if you're cruising The Haven, you're in for a special treat. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. You'll feel like a VIP -- and you are one! Firstly to request service to which he informed them he would be with them shortly as he was with another guest. reservations; show reservations and seating and other technical management issues. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. .One family cruise we were in Cagneys. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Listed on 2023-03-02. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. But the extra services are the real reason cruisers love Disney's Concierge level. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Fancy enjoying breakfast while taking in a sunrise over the ocean? These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. [CDATA[ Plates, glassware, setting up food, etc. Is your point person for information on ship happenings day-to-day. You booked a spa mini-suite which is not a suite. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. first time, my mom's card didnt have her picture loaded when she scanned at security. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Let's take a deeper look with these two examples. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. I think I'm right in saying that doesn't include a butler. Priority when reserving restaurants and entertainment onboard NCL vessels. He/she isn't just "yours". We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Improve earnings, maximize rewards and track progress toward dream trips. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. It was kind of neat. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. I write this because there was one occasion when the Butler was attending to our meal in our room. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Available on Norwegian Dawn and Norwegian Star. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. So just curiousThanks again!!! Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Check out each port from your private balcony. They keep a log of how often the day and night butlers are used. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Lots of room for everyone. It's fun to cruise with a butler at least once. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Windstars 2023/24 Middle East program kicks off in November. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. To find out more, please, Traveling with a group of people? In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Many cruise ships don't have any concierges or butlers at all. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. (Enrollment required for select benefits.). Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. These Guild of Professional English Butlers are among the best anywhere at sea. Just up the tip. Your butler can also help with in-room parties. Actual amenities vary by ship and category. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. You did not book a suite. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). 1,382 sq. Another important role that many people like having a butler for is handling all the details for a private party in their suite. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Plus Ups are excluded. A butler, on the other hand, is much more focused on your in-cabin experience. Just be reasonable in your requests and expectations. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast.
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