aec russells hall hospital

One person we spoke with said, 'I have no complaints about this hospital. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Copyright 2021 WSFA 12 News. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Most staff were complimentary and shared examples of how they were supported by their managers and teams. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. Departments and services - Russells Hall Hospital - NHS AEC is part of the Same Day Emergency Care (SDEC). Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. Patient Experience Team. With his familys legacy gift, this vision will become a reality, said Peace. Work on hospital's new two-storey building ongoing Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. All the best with your pregnancy and take care. Menu The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. WebMaps & Directions. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. They didnt look to see what information had been recorded but asked what my symptoms were. Acute Medicine Department - The Dudley Group NHS Foundation The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. 8 June 2012. Click here for the news and events happening at Russell Medical. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. - we'll pass your stories to the people in health and social care who can make a difference. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Emergency Care - Find a Service | Holy Cross Health the service is performing well and meeting our expectations. I recently came into hospital on the day surgery unit for a SLNB and biopsy. Our rating of well led was requires improvement overall. Agency or bank staff predominantly staffed each area we inspected. The Russell Legacy Project will be located on the hospital campus in Alexander City. Russells Hall Hospital WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Information was available for people to read if they chose to. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. I'm so glad we've chosen Russells Hall as our hospital to give birth in. Our rating of responsive was requires improvement overall. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding WebFind a Physician or Specialty. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. All the best and take care. All the best and take care. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. We rated it them as requires improvement because: Published We have 11 permanent physician associates and one rotational physician associate in our department. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. In 2011/12 33,000 ambulances turned up at our Emergency Department. 28 March 2013. No rating/under appeal/rating suspended The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. People told us that they were happy with the care that they had received at the hospital. The Trust also provides community services for adults (including sexual health) and End of Life Care. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Staff assessed and monitored patients regularly to see if they were in pain. Staff provided emotional support to patients to minimise their distress. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. Some people told us they would like more variety. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Staff were not always using clinical judgement alongside NEWS scoring criteria. Our hospital brings together high-tech state-of-the-art technology for improved The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Staff were really lovely. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Dudley The Action Heart Centre is now situated in South Block in Russells Hall Hospital. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. This means there is low to moderate transmission of COVID in the community. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Russells Hall Hospital AEC unit | Care Opinion Your lovely comments have been shared with the AEC team who will be delighted to receive them. In fact, we're the only hospital in Broward I would recommend you, thankyou again. Video messages to our community from our Physicians and our Staff. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Russian minister laughed at for Ukraine war claims. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Read about our approach to external linking. After being discharged yesterday I had spent a month in your care The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! The Use of CT Coronary Angiography and CT Fractional Flow the service is performing exceptionally well. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. I was then asked to sit in an isolated area, which was not a problem. All the best and take care. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. This review has been completed in response to the trust confirming that they were now compliant with this standard. What we found is summarised within the overall summary. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Our rating of services stayed the same. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. There was insufficient senior medical and specialist oversight and in reach to the department. Patient Experience Team, review titled My visit to A & E after an accident. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. We were confident that these could be achieved quickly.Key findings related to the following: Published Visit https://www.careopinion.org.uk The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. There are a number of areas of good practice in the trust, which should be encouraged. They really invested time in me and understanding me. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The firm said it had complied with the order and the safety of staff and patients was its top priority. It is great to hear that you received excellent care and treatment in AMU and Ward A2. The emergency department (A&E) is busy and overstretched. There were areas of poor practice where the trust needs to make improvements. Only a small proportion relates to the emergency department itself. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. Inadequate After firstly being admitted with a cellulitis infection in my left leg All the best and take care. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. NHS England Same day emergency care We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. This meant that shortfalls were identified so that improvements could be made. All the best and take care. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. The BBC is not responsible for the content of external sites. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! We were brought in by ambulance and seen by a doctor within around 10 minutes. The BBC is not responsible for the content of external sites. We spoke with 22 members of staff of various roles and grades. 3 December 2014. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Ratings and reviews 1 April 2021. You can search by name or top speciality. or call us on 0845 113 0012, Response from WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Outpatient services are also provided at the Corbett and Guest hospitals. Some patients with suspected sepsis were still not being identified or managed appropriately. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. Review titled Russells Hall Hospital Replied on 16 May 2022. There are six bands within the monitoring system so this Trust had a relatively lower risk. Acute Medicine Department - The Dudley Group NHS Foundation Published Your kind comments have been shared with the team and senior management who will be pleased to hear of them. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Clinical observations were not undertaken in a consistent manner. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. We use this information to improve our site. We are continuing to monitor progress against these. The service made sure staff were competent for their roles. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. You canread more about our cookies before you choose. We spoke with 44 people who were using the service or their relatives. review titled Amazing staff can't thank them all enough! The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Any other browser may experience partial or no support. Patient Experience Team. Ratings and reviews - Russells Hall Hospital - NHS The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published 2023 Russell Medical. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. DY8 4HZ, In 15 March 2011, In Browser Support Out NHS is amazing all staff were professional and amazing.

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