He claimed he picked up the item 15 days after delivery even though it shows his signature at delivery. If not, fuck them and continue onto arbitration per their terms and conditions. For more information, please see our A buyer will offer to purchase your item and send a larger payment than required. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. I swear. I had to help my mom submit a dispute through eBay, as a buyer. Those are not indicative of any scam. This is what people are doing nowadays, so selfish. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. 26-05-2020 I have had a few people say they didnt receive their orders when I know I sent out to all of them. If the shipped item was sold for under $750, delivery notification is adequate proof. From the "Reason for replacement" drop-down menu, select "wrong item was . I sold 4 of the same items. Buyer says item not received, Royal Mail says delivered - EBay Had a return request with item not as described I tried to get in touch wtih the buyer to find out what the problem was but got no response (not unusual) I accepted the return and they buyer has returned a different item, different in that its a cheaper poorer immitation of the one I sent out, clearly worn (smelling strongly of perfume) and damaged. Additionally I have filed a local police report (which they closed since they can't prove "who" the offender was) and filed a mail fraud case with USPS. The fact that I tried to rule out a mistake on his part and he ignored me, plus the fact that his pic was the switched item propped up beside the box I did mail him, with my label visible told me he was doing this knowingly. Amazon Sent Wrong Item (What To Do, Exchange + Keeping) Who is the "they" who supplied you with a Canada Post tracking number after it went through customs? These are both things ebay phone reps suggest. It's an absolute pain in the ass but eBay will never change their policy if we are all pushovers and complacent with buyers committing fraud. If you play nice, they will just tell you that it's too bad and part of business. package or mail missing? Bamboozled: If a retailer sends you stuff by mistake, can you keep it? - Nj Buyer wants to return, says i sent wrong item : r/Ebay Ebay claimed that the item was in "different condition". or the buyer? I got pictures proving what i shipped on the box along with UPS signature proof of delivery (he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) In my experience, the wait times are usually short and they do call within the estimated time. 26-05-2020 I cant believe you won this. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. Buyer sent me picture of something different in the box. 09-10-2020 For anything over $1k I do a continuous recording of showing the item, packaging it, and printing/attaching the label, and writing the order number in the box. Hey Im kind of new to mercari and Im really nervous. Refunds and Returns - Mercari: Your Marketplace The buyer then tried to repeat that same scam several times. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Help a buyer with an item they didn't receive | eBay eBay Seller Sent the Wrong Item? Here's What To Do - DoNotPay Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. Amazon Sent Wrong Item (what To Do, Can You Keep It, Refund, Exchange Only first-class mail can be certified. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. I sold 4 of the same items. eBay Buyer Says Item Not Received, but Tracking Shows Delivered - DoNotPay But I would like to reach more buyers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 05:49 AM. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. In most cases, the refund takes 3 to 5 business days to process. They requested a refund saying it was not as described and said I sent a cheap beaded necklace instead and attached pictures. Once payment is confirmed you ship it promptly. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Has she possibly got you mixed up with a different seller ? However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. For example, they may ask for cash, bank transfer, check, money order or even gift cards. They sell fake goods and don't pay taxes. Cases Policy - Our House Rules | Etsy Yes it would be a pain. Getting a refund from FedEx requires your eBay buyer to: File an online claim on the FedEx website. 03:58 PM, maybe she thought it would be darker as your listing photos look darker than her photo i.e. I once again immediately had them call me to dispute this. I was told to "rest assured", that since I had to serial number in my posting along with pictures, that if they sent a different item all I need to do was photograph it and show ebay in order to be found not at fault. I really feel like I am not getting any protection from scammer buyers on eBay. It's an expensive palate and eye shadow can crack if you drop it, plus there's a small mirror in the palate. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. I would msg the buyer that it must have been stolen and swapped in the mail system, that upon receiving it back will be filing a mail fraud complaint with the post office for investigation. How to handle a return request as a seller | eBay Btinternet.com (BT Mail) supports IMAP, so you can use it and schedule A buyer can dispute a transaction for many reasons: the item is not as described, the item never arrived, the wrong item, etc. The scammers will also ask for your PayPal email address. Sunday Mystery Wall is back! $15 each. - Facebook Message 1of 30 Glad you at least eventually prevailed. Common eBay Scams: How to Spot and Avoid them - Comparitech Luckily I was able to contact the Global center and stop the item from shipping to the buyer. I contacted Canada Post again and they said I can contact USPS and they can investigate and will contact them. NO Cash Refund for wrong purchased items. They look the same to me.. on 26-05-2020 This time, I accidentally sent an ebay buyer the wrong item. I know they will get their refund, but should I inquire at all? I guess it depends on whether the item they are sending back is worth paying the shipping on. and our For more information kindly send . Is it possible to contact their police department? How do i handle this? I'm based in the UK I had two items sell on the same day, both with InPost delivery. Buyer Protection - Mercari: Your Marketplace 26-05-2020 Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. Heres how. Here are some of the most common ways eBay sellers are scammed. 2) Buyer most likely will open SNAD return request. Do not refund half. The buyer could be lying. Why doesn't ebay just start a business where returns go to the ups store (or whatever vendor) and the seller opens the return in front of an employee to determine state of the returned item. Though I don't think I would have mailed an eye shadow palate in even one of the padded ones. His failure to reply to me or send pictures until after Case was decided on his favor was strange. but it is really suspect that they created their eBay account the day they ordered my item. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. 2 yr. ago Also you can file with USPS Postal Inspection for mail fraud jalamo 2 yr. ago Him claiming he did not get the package until day before opening claim yet UPS showing delivery 15 days before along with his signature was strange to supervisor. I agree. Check out this video to understand how dimensional weight is measured when shipping. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Solving problems with a PayPal purchase - PayPal Yet fight is not over, lets see what happens next. If they do not rule you not at fault and release your funds, complain to ebay for business on facebook. They will call the number you have on record for this account, so make sure that's correct before you start. Lol either way I wasnt surprised. to fight them over this and go to the Phillippines is beyond annoying. Cheaper seller scam: The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. Unfortunately ebay does not review video, but if I have to go to arbitration I can use that, along with footage from my home security cameras, and my car cam to prove my case. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. I Sent An Ebay Buyer The Wrong Item - YouTube I'm not sure. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). My guess this looks more like a customs/po thing than a buyer doing that, because I would think a buyer trying to fool you would more carefully cover the label underneath. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. The email will state that the payment will be released to you once you have proven that the goods have been sent. If you are the intended recipient, it is a good idea to inform the sender, as well as to contact USPS yourself. They'll either provide you with additional delivery information, send you a replacement, or offer you a refund. Item compatibility is buyer s responsibility. - edited I saw in a similar post somebody suggested to ask the buyer to send the "wrong item" back, I guess for evidence. Be sure to put all your points and pics across to amazon before you decide to return the item back to them. Call them constantly, email them, tweet them, bug the shit out of eBay for business on Facebook, demand to talk to supervisors, refuse their offers for a call back and stay on the phone instead so that they will have to update you every two minutes about their progress finding a supervisor. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. In this scam, the buyer then accuses you of sending a damaged item. Or just take back the item. It seems I have no time to inquire. Save the case number that the USPS gives you. All such complaints from sellers are simply ignored, as profit takes precedence over reason. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. It could be either the USPS assigned a repeated tracking number to your shipment or the USPS scanned the shipment incorrectly. This scam is a new twist on the offer of overpayment. - edited Just thought Id share. MaterialABS Specifications28cm BrandOther PackagingColor Box Itemcl9685 Is There a Shopping Guide VideoIs Whether AssemblingNo Whether Specifically for Foreign TradeNo 3CConfiguration Category14Toys over the Age ColorBlack Gold28cm,Pink Gold28cm,Gold and Silver28cm,Starry Sky28cm,Starry Sky Pattern Random.,Northern Lights Starry Sky28cm For AgesYouth15 . Even if Mercari rules in your favor and does not allow the return, you will not have to worry about a review being posted. This is why I take photos of the item with the eBay paperwork. 06:44 AM I've just had a look at your other listings, and in general most of your photos are underexposed a little i.e.
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